General Terms
General
Our terms and conditions were last updated on 10-06-2024.
Please read them carefully before using Our Services.
By using the Site, you agree to be bound by these Terms and to use the Site in accordance with these Terms of Use, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Uthentic VOF.
Accessing the Site in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to these Terms of Use.
Article 1: Definitions
1. Site: The website operated by Uthentic VOF, accessible at www.eftworx.com
2. User: Any individual or entity accessing or using the Site.
3. Services: All services provided by Uthentic VOF through the Site.
4. Content: All text, graphics, images, software, and other material provided on the Site.
5. Terms of Use: The terms and conditions set forth in this document.
6. Privacy Policy: The privacy policy governing the handling of personal data collected from Users.
7. Uthentic VOF: The company providing the Site and Services, registered at Gerardshoeve 14 Waddinxveen, Chamber of Commerce number: 91029899
Article 2: Applicability
1. These Terms of Use apply to every use of the Site, every agreement, and all other legal relationships between Uthentic VOF and the User, as well as to all use of the services offered by Uthentic VOF.
2. By visiting and/or using the Site, the User agrees to these Terms of Use and all other terms and conditions incorporated by reference herein.
3. Deviations from these Terms of Use are only valid if expressly agreed upon in writing by Uthentic VOF and the User.
4. If any provision of these Terms of Use is null or voidable, the other provisions of these Terms of Use will remain fully in effect. In such a case, Uthentic VOF and the User will consult with each other to agree on a new provision to replace the null/voidable provision, keeping the purpose and intent of the original provision as much as possible.
These provisions apply to all use of the Site and the services offered by Uthentic VOF.
Article 3: Offer and Agreement
1. Any offer made by Uthentic VOF is non-binding and may be revoked at any time prior to acceptance by the User.
2. An agreement between Uthentic VOF and the User is established when the User accepts an offer from Uthentic VOF in writing or electronically, and Uthentic VOF confirms this acceptance.
3. Uthentic VOF reserves the right to refuse any order or request without providing reasons.
4. Any additions or changes to the agreement are only valid if agreed upon in writing by both parties.
5. The User is responsible for ensuring that all information provided to Uthentic VOF is accurate and complete. Uthentic VOF is not liable for any damages resulting from incorrect or incomplete information provided by the User.
These terms govern the formation of agreements and the conditions under which offers are made and accepted.
Artikel 4: Uitvoering van de dienstverlening
1. Uthentic VOF will make every effort to perform the services to the best of its ability, exercising due care and professionalism.
2. All services provided by Uthentic VOF are based on a best-effort obligation, unless a specific result has been explicitly agreed upon in writing.
3. Uthentic VOF reserves the right to engage third parties in the performance of its services. The applicability of Articles 7:404, 7:407(2), and 7:409 of the Dutch Civil Code is expressly excluded.
4. The User shall provide Uthentic VOF in a timely manner with all data or information that is useful and necessary for the proper execution of the agreement and shall give full cooperation.
5. If the information required for the execution of the agreement is not provided to Uthentic VOF in time, Uthentic VOF has the right to suspend the execution of the agreement and/or to charge the User for the additional costs resulting from the delay.
6. Uthentic VOF is not liable for damages, of any nature, resulting from Uthentic VOF’s reliance on incorrect and/or incomplete information provided by the User, unless Uthentic VOF should have been aware of the incorrectness or incompleteness of the information.
These provisions govern the responsibilities and expectations related to the performance of services by Uthentic VOF.
Article 5: Payment
1. All invoices from Uthentic VOF must be paid by the User within the specified period, as stated on the invoice, unless otherwise agreed in writing.
2. If the User fails to pay an invoice on time, the User is legally in default without the need for further notice. From that moment, the User owes the statutory interest on the outstanding amount.
3. If the User remains in default of payment after a reminder or notice of default, Uthentic VOF may hand over the claim, in which case the User will also be obliged to pay the full extrajudicial and judicial collection costs, including all costs charged by external experts, in addition to the total amount due.
4. Any objections to the amount of an invoice do not suspend the payment obligation.
5. If the User is in default, Uthentic VOF is entitled to suspend its obligations under the agreement or to dissolve the agreement entirely.
Article 6: Cancellation
1. The User may cancel an agreement with Uthentic VOF in writing, subject to the terms and conditions stated in the agreement.
2. If the User cancels the agreement, the User is obligated to pay any costs incurred by Uthentic VOF up to the date of cancellation, as well as any additional costs and losses resulting from the cancellation.
3. Uthentic VOF reserves the right to cancel the agreement with the User at any time, with immediate effect, if the User fails to comply with their obligations under the agreement or these Terms of Use, without being liable for any compensation to the User.
4. In the event of cancellation by Uthentic VOF, any advance payments made by the User will be refunded, minus any costs incurred and services provided up to the date of cancellation.
Article 7: Liability
1. Uthentic VOF is not liable for any damages resulting from the use of, or the inability to use, the Site, including any direct, indirect, incidental, special, or consequential damages.
2. Uthentic VOF is not liable for any damages resulting from incorrect or incomplete information provided by the User.
3. Uthentic VOF is not liable for any damages resulting from third-party services or products that are used in connection with or provided through the Site.
4. Uthentic VOF’s total liability, in all cases and regardless of the nature of the claim, will not exceed the amount paid by the User to Uthentic VOF for the service that gave rise to the liability.
5. The limitations of liability mentioned in this article do not apply if the damage is the result of intent or gross negligence on the part of Uthentic VOF.
6. Any claim for damages against Uthentic VOF must be submitted in writing within one month after the User becomes aware of the damage, failing which the right to compensation will lapse.
Article 8: Intellectual Property Rights
1. All intellectual property rights concerning the Site and the services, including but not limited to all texts, graphics, software, and other materials, are owned by Uthentic VOF or its licensors.
2. The User is not permitted to publish, reproduce, store, or otherwise use the content of the Site and the services without the prior written consent of Uthentic VOF, except as necessary for the purpose of viewing or using the Site and the services.
3. Any unauthorized use of the intellectual property rights of Uthentic VOF or its licensors is prohibited and may result in legal action.
4. The User retains all intellectual property rights to the data and materials they provide to Uthentic VOF. By providing data and materials, the User grants Uthentic VOF a non-exclusive, royalty-free, worldwide license to use, reproduce, and display the data and materials for the purpose of providing the services.
Article 9: Complaints Procedure
1. If the User has any complaints regarding the services provided by Uthentic VOF, the User must submit the complaint in writing to Uthentic VOF within 14 days after the cause of the complaint has arisen.
2. Complaints can be sent to [complaint email address] or by mail to [company address].
3. Uthentic VOF will respond to the complaint within 14 days of receipt. If a longer period is required to investigate the complaint, Uthentic VOF will notify the User within 14 days, indicating when the User can expect a more detailed response.
4. If the complaint is found to be justified, Uthentic VOF will resolve the issue as soon as possible, or provide a suitable solution in consultation with the User.
5. If the parties are unable to resolve the complaint by mutual agreement, the dispute may be submitted to the competent court in the district where Uthentic VOF is located.
Article 10: Disputes
1. All agreements and legal relationships between Uthentic VOF and the User to which these Terms of Use apply are governed by the laws of the Netherlands.
2. Any disputes arising from or in connection with these agreements or legal relationships will be submitted exclusively to the competent court in the district where Uthentic VOF is located.
3. Before resorting to legal action, the parties will attempt to resolve the dispute amicably through mutual consultation.
Article 11: Amendments
1. Uthentic VOF reserves the right to amend these Terms of Use at any time.
2. Any amendments will be posted on this page, and the updated date at the top of this page will be revised accordingly.
3. Users are encouraged to regularly review this page for any changes to stay informed about how we are helping to protect the personal information we collect.
4. By continuing to use the Site after any amendments, you accept the revised Terms of Use.
Uthentic VOF